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Goirigolzarri: "Our aspiration is that by 2020 Bankia will be the best bank in Spain"

The new Strategic Plan opens a stage of growth in Bankia that, according to its president, will turn the bank into the bank with the best efficiency ratio, the highest level of solvency and the highest return on equity, among the largest banks Spanish people.


Bankia focuses on "Responsible Management" model to become best bank in Spain by 2020

Bankia's Chairman, José Ignacio Goirigolzarri, said today that the bank has embarked on "a new era of growth" with a view to becoming the "best bank in Spain" by 2020. In other words, the most profitable, efficient and solvent of the largest banks in the country, while offering service excellence.

Bankia pays shareholders €340 million in dividends, 7% more than last year

The State receive through the FROB, 208 million euros based on its current stake, taking the total amount of public aid repaid by Bankia to 2,864 million euros


Attributable profit

Millions € 

Aid Repayment 

Millions €

Annual Report

Our focus is on being close to our customers. At all times-out of gratitude and because they are the future. They are the key to our sustainability.

See 2017 Bankia Annual Report

Bankia strengthens its position as Spain’s fourth largest mutual fund manager, with nearly 17,000 million euros

The 15,240 million euros managed by Bankia are joined by the more than 1,530 million sold by BMN.

BFA sells 7% of Bankia’s capital for 818 million euros

BFA Tenedora de Acciones, S.A.U. ("BFA") has sold a 7% of its stake in Bankia for a total of 818.3 million euros, which rises to 2,656 million euros the amount of state aid returned by Bankia.

Bankia appoints Data Protection and Privacy Officer to reinforce the security of its customers’ data

The appointment belongs in the context of Bankia’s integrated responsible digitisation strategy, which is part of the 2018-2020 Strategic Plan. Elena Bernal to be the bank's Data Protection and Privacy Officer (DPO).

Bankia launches @HolaBankia, a new customer service channel on Twitter

In 2017, through Twitter and Facebook alone, 3,308 customer queries were dealt with, an increase of 47% on the previous year.

PayPal and Bankia partner to improve their customers’ digital payment experience in Spain

Bankia’s customers will be able to open a PayPal account from the bank’s online channels to easily add, and link, their products (cards and bank accounts) to PayPal.

  • Material Disclosures 12 April 2018 - 17:45

    Dividend to be paid out of profit for 2017.

    Download pdf

General Meeting of Shareholders

Access to all the documentation of the General Meeting of Shareholders.


Annual Report 2017

Strategic Plan 2018-2020

Access to all the information about Bankia Strategic Plan

Download Presentation


Bankias' Key Figures

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