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One of the segments targeted for attention and support, due to its important contribution to the economy and business fabric, consist of SMEs, retailers and self-employed customers. Here, a close and continuous advisory service will be provided, as well as a distinctive offer in terms of products and services.
Bankia is consolidating its participation in wider society with the promotion and development of agreements and commercial arrangements, collaborating in the financing of small and large companies, retailers, entrepreneurs and the self-employed. A full catalogue of products and services has been defined for this purpose. These agreements aim to provide an agile and specialised response to the financial requirements of Spain's business network. At present, Bankia has entered into 85 commercial agreements with, among other entities, the European Investment Bank (EIB), the Spanish Official Credit Institute (OCI), the Ministry of Agriculture, Food and the Environment, SGRs (mutual guarantee companies such as AvalMadrid, Iberaval, AvalUnión, Avalia Aragón, etc.), associations, business federations, etc.
Bankia has also supported SMEs and self-employed professionals through different agreements and cooperation arrangements, and has hosted events and fairs related to: financing, entrepreneurship, start-ups, international trade, the agrifood sector, tourism, etc.
Notable events have included the Salón MiEmpresa (MyBusiness Show), aimed at entrepreneurs and SMEs to encourage networking and sharing experiences, and Forinvest, an international exhibition for financial products and services, investments, insurance, and taxation and technological solutions, which included a contribution from José Ignacio Goirigolzarri.
|CUSTOMERS REQUIREMENTS||KEY FACTORS
Support, accompaniment & training
concerning office / solutions
|Personalised manager||A customer who identifies with their manager
doubles their level of satisfaction.
Office manager in charge of MYC portfolios
|Expanding your business Offers adding value
which improve your business suitable products
Self-employed customer pack
|Through the self-employed customer pack
we offer products & services that help businesses to grow
|Rapid access to financing Direction & security
Suitable price & product
|Financing||Differentiating personal and business finance
with competitive products and prices.
Giving advice and a rapid response
|Financial advice Advising, postponing and offering
alternatives that result in benefits to the customer
|Bankia connection for SMEs and
|Capturing the business activity of our customers.
Directing clients in order to complete the
programme without having to pay commission
|Reducing costs Direction in order to avoid paying
The Bankia branch network has made a significant effort to support businesses that need funding in order to carry out import/export activities.
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