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BankiaManagement systems

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Bankia’s concerns about protecting the environment have led it to establish a certified end-to-end Environmental Management System with specific procedures, based on the ISO 14001 international standard. This system is subject to ongoing enhancements and is designed to reduce the impact of the bank’s activities on the environment.

As part of its commitment to responsible environmental management, Bankia raises awareness of its environmental policies among its various stakeholders (customers, employees, shareholders and investors, suppliers, society and the government) through direct and transparent communication via the bank’s communication channels.

Environmental policy

As a result of this pledge, Bankia has drawn up an Environmental Policy; the primary aim of which is to ensure responsible environmental management.

Although it is aware that its business does not have a major environmental impact, its goal is to be a flagbearer in the fight against climate change: one of the most immediate threats facing society.

The bank’s Environmental Policy is applicable to all Bankia staff and anyone carrying out work on its behalf.

Bankia captures this commitment in five principles governing stakeholder relations:

  • Commitment
    • Avail of a certified environmental management system.
    • Protect the environment.
    • Control environmental risks stemming from financial activity.
  • Professionalism underpinned by training and awareness-raising, competitiveness and professional management of objectives.
  • Integrity by way of ethical and responsible action, regulatory compliance, and transparency.
  • Engagement promoting internal communication and participation and active listening and dialogue with suppliers.

Environmental management certificates

Bankia has an Environmental Management System in place that is ISO 14001 certified; going beyond what is required of it to comply with environmental legislation as part of its pledge to continuously improve its environmental performance.

Bankia’s environmental management drive extends across the organisation (staff, work centres, and even suppliers). Its three largest buildings are certified: head office in Valencia, the centre of operations in Madrid and the Las Rozas building housing the data processing centre.

The goal for 2016 is to bring the documentation on Bankia’s environmental operating procedures into line with emerging management practices and the new requirements of ISO 14001: 2015.

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