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Bankia voluntarily includes in its policies and procedures the social and environment concerns voiced in the relation and dialogue with its stakeholders, and takes responsibility for the consequences and impact of its actions.
Bankia has created a new commercial model to provide its customers with a more efficient, higher quality service.
Nurturing the talent of staff forms the backbone of the Bank’s people management policy.
Bankia has revamped its procurements and supplier approval policies, bringing them into line with its principles of integrity, professionalism, commitment, closeness and focus on achievement.
In its commitment to listen to the main stakeholders, Bankia pays special attention to the concerns and needs of its shareholders.
The Bankia sponsorship and social action policy is designed to strengthen the three basic pillars underpinning the Bank's relations with society: commitment, closeness and focus on achievement.
For Bankia, measuring the environmental footprint of our activity and working proactively to reduce it is a fundamental concern.
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