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Bankia has different channels for serving its suppliers that can be used for lodging complaints, reporting potential improper conduct or disputing any supplier selection process.
- Confidential Whistleblowing Channel: Confidential, but not anonymous, communication channel, managed by PwC as an independent third party, for reporting potentially improper financial or accounting conduct. Confidential Whistleblower Channel for suppliers
- Supplier Service Department: Channel for making complaints, claims and suggestions related to the payment of invoices and the provision of services associated with contracts, as well as disagreements related to supplier selection processes.
Supplier Service Departament
Form for making complaints, claims or suggestions.
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