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BankiaFAQs

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Introduction to Bankia Expand all
  • What is Bankia?
    Bankia's origin stems back to July 2010 when seven previously government-owned banks organised as cajas de ahorros —Caja Madrid, Bancaja, Caja Canarias, Caja Ávila, Caixa Laietana, Caja Segovia and Caja Rioja— were merged into a temporary Sistema Institucional de Protección (SIP – temporary Institutional Protection Scheme). Under that acronym the new group integrated the organisations and management of the former cajas, acting as a single entity for accounting and regulatory purposes.
    On 3 December 2010, Banco Financiero y de Ahorros (BFA) was created and a few months later the seven merged cajas adopted the commercial name of Bankia as part of the BFA group.
    For more information, see who we are.
  • Bankia, a sustainable bank
    At Bankia we integrate into our policies and procedures those environmental, social and corporate governance issues that emerge from knowing the community in which we carry on our activity and from the relation and engagement with our stakeholders.
    Thanks to this approach, the bank exercises Responsible Management built into its business strategy and business model, with a twofold purpose: to generate solid and stable relations of trust and to create value for the business and for our stakeholders.
     Learn more about Responsible Management in Bankia here.
  • Ethical commitment and corporate governance
    Bankia aligns itself with Spanish and international best practices. For full details, see Corporate Governance.
  • Who are Bankia’s shareholders?
    For up-to-date information on the main shareholders and their profile, see Shareholder Structure 
  • What is the relationship between Bankia and BFA?
    BFA Tenedora de Acciones, S.A.U. is Bankia’s main shareholder, holding 65.9% of the share capital at 31 December 2016. BFA is 100% controlled by the FROB (Fund for Orderly Bank Restructuring).
  • Key financials
    For a summary of key financial information about Bankia, see Key figures.
Bankia's strategy and goals Expand all
  • What is Bankia’s Strategic Plan?

    To be the best bank in Spain; that is the goal of the new Bankia Strategic Plan for 2018-2020. Efficiency, solvency and profitability are the engines that will drive improvement in our performance and allow us to achieve a profit target of EUR 1.3 billion in 2020, with a cash pay-out of 45%-50% and return capital above 12% CET1 FL to shareholders.

    Learn more about the Strategic Plan here.

  • When and how will Bankia pay back the aid it has received?

    No specific date has been set. Nevertheless, the team of professionals who are Bankia have set the mission of maximising shareholder return, with the clear goal of creating value for the investment of all our shareholders, including the Spanish State.

    Bankia has returned a total of EUR 2.656 billion of the EUR 10.620 billion it received from the State in 2013. The State's policy on disinvestment in Bankia is set by the Fondo de Reestructuración Ordenada Bancaria (Fund for Orderly Bank Restructuring, known as FROB).

    See the progress in repaying the aid received here.

Financial information Expand all
  • Where I can find financial information about Bankia?
    Reports, webcasts and Excel spreadsheets with all the published information are available at the following link: financial information.
  • When does Bankia publish its results?
    Bankia publishes its results at quarterly intervals. As soon as the quarterly earnings release dates are approved, they are published in the Investor’s Calendar. The Investor’s Calendar also provides a link to the live webcast of the results presentation.
  • What do analysts say about Bankia?
    In the equity analysts section you will find a list of the main analysts who monitor and publish recommendations on the Bankia share.
  • What is Bankia’s dividend policy?

    The decision to approve the total dividend to be paid out of profit for a given year belongs to the General Meeting of Shareholders.

    Bankia’s General Meeting of Shareholders held in Valencia on 10 April 2018 approved the payment of a cash dividend of 11.024 euro cents per share out of profit for 2017, equivalent to 2.756 cents per share before the reverse split 1x4 made in June 2017. Payment was made in cash on 20 April 2018.

    This dividend, which is the fourth in the bank’s history, means that Bankia continues to repay the public funds it received.

    The dividend policy for the next years will be defined and approved by the competent bodies.

    Full details in Dividends.

  • How are dividends taxed?

    Dividends (“Common Territory”)*

    • Tax status

      For Spanish personal income tax (IRPF) purposes, dividends are considered investment income, i.e., income arising from investments in the equity of corporations. From 12 July 2015, tax on investment income is deducted at source at the rate of 19.5% (previously 20%); and from 1 January 2016 at the rate of 19%.

      Net investment income is calculated deducting only the costs of administration and custody of the shares, not including any costs arising from individualised discretionary portfolio management, which are not considered administration and custody costs.

    • Taxation
      Dividends are part of the gross investment income tax base for IRPF, which in 2015 and 2016 will be taxed according to the following scale:

         2015
      (RDL 9/2015)
       2016
         Rate  Rate
       Up to 6,000  19.5%  19%
       From 6,000.01 to 50,000  21.5%  21%
       More than 50,000  23.5%  23%

      * The Basque Country, Navarra, the Canary Islands and the autonomous cities of Ceuta and Melilla all have their own special tax regimes; the rest of Spain is known as the “Common Territory”.

    Dividends (Basque Country)

    • Tax status
      In the Basque Country, the tax treatment of dividends is the same as in the “Common Territory”, except that there are no deductible expenses. From 12 July 2015, tax on investment income is deducted at source at the rate of 19.5% (previously 20%); and from 1 January 2016 at the rate of 19%.
      Additionally, income up to the limit of 1,500 euros per year will be tax-exempt. This exemption will not apply to dividends and profits distributed by collective investment undertakings or dividends and profits arising from securities or equity investments acquired within the two months prior to the date of distribution where, within two months after said date, there is a transfer of homogeneous securities. In the case of securities or equity investments that are not admitted to trading on an official secondary securities market, the time limit will be one year.
    • Taxation
      Dividends are part of the gross investment income tax base for IRPF, which in 2015 will be taxed according to the following scale:
         2015
         Rate
       Up to 2,500  20%
       From 2,500.01 to 10,000  21%
       From 10,000.01 to 15,000  22%
       From 15,000.01 to 30,000  23%
       More than 30,000  25%

    Dividends (Navarra)

    • Tax status
      For Spanish personal income tax (IRPF) purposes, dividends are considered investment income, i.e., income arising from investments in the equity of corporations. Investment income is taxed at source at the rate of 20%. Net investment income is calculated deducting only the costs of administration and custody of the shares, and does not include any costs arising from individualised discretionary portfolio management, which are not considered administration and custody costs. Said deduction is limited to 3% of total non-exempt income from the shares.
    • Taxation
      Dividends are part of the gross investment income tax base for IRPF, which in 2015 and 2016 will be taxed according to the following scale:
         2015
         Rate
       Up to 6,000  19%
       From 6,0000.01 to 18,000  21%
       More than 18,000  23%
  • Until What Day Do I Have the Right to Receive Dividends If I Buy Bankia Shares?
     The last day on which shares may be bought that entitle the new shareholder to receive the dividend payment is three business days before the dividend payment date. That will be the last day of trading on which the shares will carry the dividend right. Therefore, whoever buys shares until that date will be entitled to receive the dividend, as the seller of the shares will also be selling the right to receive that dividend.
    The following day, that is, two days before the dividend payment, or "ex date", the shares will be traded without the dividend right and, therefore, whoever sells them does not convey the right to receive the dividend and whoever buys them does not acquire that right.

    Lastly, one day before the dividend payment, or "record date", is when the central depositary (IBERCLEAR) will know all of the positions entitled to receive dividends.

    See more information on Bankia Dividends here.
Bankia's credit rating Expand all
  • What is a credit rating and what is it for?

    A credit rating is a classification of a company or a country’s ability to meet its obligations, that is to say, its ability to pay.

    A company or a country is usually assigned a rating by a specialised company, known as a credit rating agency, which assesses the value of the company or country’s debt, based on its ability to pay at different maturities, its financial strength and its vulnerability to external risks that are likely to affect its future income flows or the value of its assets.

  • What is Bankia’s rating?
    Bankia has been assigned credit ratings by Standard & Poor’s and Fitch Ratings. See Bankia’s ratings.
The Bankia share Expand all
  • Where can I consult the share price?
    Information about the Bankia share price.
  • How is the share price expected to evolve?
    Share prices vary, so the future value of the share is impossible to predict. The quoted price of the shares is subject to market fluctuations, under the influence of the environment in which the financial markets operate.
  • On what stock exchanges is the Bankia share listed?
    The Bankia share is listed on the four Spanish stock exchanges (Madrid, Barcelona, Bilbao and Valencia) through the Spanish stock market interconnection system (SIBE), commonly referred to as the Continuous Market. Since 23 December 2013 Bankia has been included in the Ibex 35 index.
  • What is the total amount of Bankia’s capital stock?
    See the changes in Bankia’s Share capital.
General Meeting of Shareholders Expand all
  • Date of the General Meeting of Shareholders
    Under applicable laws and regulations and the General Meeting Regulations, the Annual General Meeting (AGM) must be convened and held within the first six months of each year. The date of the AGM must be published sufficiently in advance, and not less than one month before the meeting, in the corporate web portal www.bankia.com . The General Meeting must also be convened by an advertisement placed in the Official Gazette of the Mercantile Register and the CNMV.
  • Where can I find information about previous years’ General Meetings?
    Full information and documentation relating to the General Meetings of Shareholders held by Bankia is available at this link.
  • FAQs about the General Meeting of Shareholders
Other relevant information Expand all
  • Advantages of being a shareholder
  • Where can I buy Bankia shares?
    At any of our branches or through the Oficina Telefónica or the Internet Branch. You may also place an order for shares at any bank where your investments are held, as it is not necessary to be a customer of Bankia to become a Bankia shareholder.
  • What costs are involved in buying Bankia shares?
    The usual costs in share purchases are: bank fee, brokerage (expenses of the broker-dealer that carries out the purchase) and stock exchange fees. Details of these costs and an information sheet showing the maximum fees for securities market transactions and services are available from your local branch. Alternatively, this information is also available from the Oficina Telefónica and the Shareholder’s Office.
  • How will my shares be transferred from another depositary to Bankia?
    You must have a brokerage account at Bankia and provide an up-to-date brokerage account statement from the bank of origin of the transfer to the Bankia branch of your choice, which will submit an official request for the securities to the bank of origin. More information.
  • What is a material disclosure?

    Every publicly traded company is required to disclose any item of information that may reasonably be expected to influence an investor’s decision to acquire or transfer shares of the company and so may materially influence the market price of the company’s shares: earnings, strategic plans, objectives, credit ratings, debt issuances, resolutions of governing bodies, changes in the composition of the governing bodies or in organisational structure.

    All of Bankia’s material disclosures can be consulted in the Shareholders and Investors section of the corporate web portal.

  • Receive periodic information about Bankia
    The best way to stay informed about all matters of interest to Bankia shareholders and investors is to subscribe to the Newsletter.
  • What services and information are available from the Shareholder’s Office?
    The Shareholder’s Office is a direct communication service, open to all shareholders. Shareholders can apply to the Shareholders’ Office to obtain information about the Group and the Bankia share, learn about the benefits of being a Bankia shareholder, obtain answers to their questions and receive a response to their suggestions.
  • Shareholder’s Office contact details

    Telephone: 902 10 7575
    If calling from outside Spain: +34 91 787 7575
    The telephone lines are open: Monday to Friday, from 8:00 to 22:00

    Email: accionista@bankia.com
    Fax: +34 91 791 1600
    All contacts at this link.

  • What is Bankia’s policy on communication with its shareholders?

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