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BankiaRefund of investments during IPO

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Bankia has started a process to refund investments to any minority shareholders participating in the bank's IPO in 2011.

The procedure starting on 18 February 2016 offers retail investors the opportunity to quickly and easily divest at no cost and with total assurance, enabling them to recoup 100% of their investments plus compensatory interest.

Any retail investors who participated in the Initial Public Offering (IPO) that Bankia carried out in July 2011 can apply for a refund.

Investors do not have to meet any other condition; Bankia will fully refund minority shareholders their initial investment in exchange for returning their shares to the bank. If investors previously sold their shares, they will be refunded the difference between what they invested and the price at which they sold the shares. In both cases, compensatory interest of 1% per annum will be paid over the time elapsed until the investment was refunded.


Bankia customers just have to submit their application at a branchn which is also available in branch. If shares were acquired and/or sold through another entity, investors must also provide a statement for their securities account showing any trades involving Bankia shares.

Retail investors may apply, even if they are involved in any legal or out-of-court proceedings to recover their investment from the bank.

If they have already filed a lawsuit, on recovering their investment, shareholders will be required to sign an agreement with the bank withdrawing their claim.

This will fully guarantee that all retail investors participating in the Bankia IPO will recoup 100% of their investment along with compensatory interest for the period elapsed. Funds will be recovered more quickly and the cost of and time spent on legal proceedings will be avoided or reduced.

Any retail investors involved in legal or out-of-court proceedings that decide not to accept this offer will have to continue with their claims, assuming the additional costs and time involved.

Refund of investments during IPO

Aplication period

Applications can be submitted from 18 February 2016 for a period of three months.

Your investment will be refunded within 15 days from when the required documentation is submitted


Contact details

  • Helpline:  916 024 638
  • Helpline opening times: Monday to Friday, 8am to 10pm.

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