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BankiaFrequently asked questions

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Frequently asked questions

1. What is the Housing Social Fund?

Bankia has signed up to the Housing Social Fund Agreement established by Royal Decree-Law 27/2012 on urgent measures to strengthen the protection of mortgage debtors.

Under this Agreement, a social fund is created consisting of housing owned by credit institutions, for use by those people that have been evicted from their regular home due to non-payment of a mortgage loan and who are in a situation of extreme social need.

2. How many properties are available?

Bankia is contributing more than 1,000 properties to the Housing Social Fund, more than any other institution. In total, the fund has 5,891 properties located all across Spain.

3. Who can apply to the housing social fund?

People that have been evicted from their regular home after 1 January 2008 and that fulfil the conditions in the Agreement.

4. How do you make an application?

Once it has been confirmed that the conditions have been fulfilled, the applicant simply has to complete the form on this page, including his/her personal details, the municipalities where he/she is applying for housing and the requested documentation. Access form.

5. What happens if there are no properties available in the requested locations?

In the event that no properties are initially available in the requested locations, the applicant will be informed so that he/she can select other locations of interest.

6. How are applications prioritised?

Applications will be objectively prioritised taking into account cases that compound the vulnerability. The following are considered as priority criteria:

  • Multiple cases. The more cases that apply, the higher the priority.
  • Number of members of the family unit. The more members, the higher the priority.
  • Net income of the family unit. The lower the income, the higher the priority.

Other criteria such as the degree of disability, dependency or other conditions included in the reports submitted by the social services, shall also be considered in the process of prioritising applications.

7. What condition are the properties in?

Properties are ready for immediate occupancy and tenants do not need to make any prior investment in them

8. What are the obligations for successful applicants?

Tenants are required to make the property their regular home and to maintain it in the same state of repair and habitability in which they found it when it was provided.

9. How much do the properties cost to rent each month?

The rent will be between 150 and 400 euros per month up to a maximum of 30% of the total net income of the family unit.

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