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We are facing one of the most important challenges we have had to deal with in our entire lives. This situation caused by COVID-19 in our country is unprecedented in our recent history. It is now that we must all get the best out of ourselves in terms of solidarity, commitment and individual responsibility.

Measures to support those affected by COVID-19

Bankia has adopted a series of measures and action plans aimed at its stakeholders to mitigate the economic impact and help overcome the situation caused by the coronavirus crisis.

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Bankia, with society

Through its social action, Bankia is channelling all solidarity initiatives that can help alleviate the social emergency situation arising from the COVID-19 health crisis.

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To protect professionals and customers in their daily activities, Bankia has developed a cybersecurity plan to prevent cyberattack attempts arising from the situation generated by COVID-19.

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Banking operations from home

Whether you are a private individual, self-employed or a business owner, you can continue to carry out all your usual banking operations from home. In addition, the network of Bankia branches remains open.

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Frequently asked questions

Check the summary of main issues that arise regarding the crisis caused by coronavirus. If you have any further questions, you can ask them through Bankia Responde (spanish version).

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