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Bankia launches its financial aggregator for digital customers

55.3% of the entity's clients are digital, an area in which Bankia is the sector leader in Spain and which is growing with new features that seek to "help users control their financial situation and assist them in making decisions".
 

Communication Bankia

By  Communication Bankia

Publish on 
11 May 2020 - 11:15

  • It is operational in Bankia Online, the Bankia internet banking platform, and this service will soon be available on the App
  • With this feature, users have the possibility of grouping all their financial products in one place and having an overview of their financial situation
  • The tool allows users, free of charge, to consult their account and card balances and movements, as well as viewing the information about their loans, investment funds, pension plans and deposits with other institutions, together with those that they already have in Bankia

Bankia launches its financial aggregator aimed at digital customers through Bankia Online, thanks to which users will be able to incorporate the financial positions that they have in the main Spanish banks.

By grouping all their financial products in one place, users have the possibility of accessing an overview of their financial situation. In this way, users, free of charge, can consult their account and card balances and movements, well as viewing the information about their loans, investment funds, pension plans and deposits with other institutions, together with those that they already have in Bankia.

With this new functionality, customers accessing Bankia Online have the possibility of creating their own scorecard that provides a comprehensive view of their financial situation. They can also receive personalised alerts. And all this from the screen showing their global position, without having to go to the private areas of the other institutions.

"By facilitating an overview of all financial positions, the aggregator provides great support for our customers to keep precise control of them and, as a result, to help them make decisions, something that is always very useful, but so much more relevant at this time, when it is advisable to operate through digital channels and avoid unnecessary travel to branches”, explained Elena del Pozo, Director of Online and Self-Service Channels at Bankia.

The new service is now operational on Bankia Online, the bank’s internet banking platform, and will soon be available on the App.

Customers may add the positions held in accounts, deposits, cards, loans, investment funds and pension plans from the following institutions: BBVA, Bankinter, CaixaBank, ING, OpenBank, Sabadell, Santander and Unicaja.

At the end of March, 55.3% of Bankia's customers were digital, while sales through the bank's online channels represented 40.2%, compared to 23.5% in the same period of the previous year.

Bankia Online and the rest of Bankia's digital channels, such as the app and Bankia Online Empresas, have been leaders in internet banking in Spain in the first quarter of the year, according to Aqmetrix, an independent consultancy firm that specialises in rating the quality of the service offered by digital banking.

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CONTACT

External Communication Direction

Virginia Zafra de Llera
DIRECTOR OF EXTERNAL COMMUNICATION
vzafra@bankia.com

 

Press Relationship

Guillermo Fernández Martín
DIRECTOR OF PRESS RELATIONSHIP
gfernandezm@bankia.com

Mariano Utrilla Cortijo
mutrilla@bankia.com

Irene Rivas García
irivas@bankia.com

Belén Porras Povedano
bporras@bankia.com

María Campos Lages
mcamposla@bankia.com

 

Digital Communication

Ana Bernad Colás
DIRECTOR OF DIGITAL COMMUNICATION
abernad@bankia.com

Leticia Lucio Álvarez
llucio@bankia.com

María Navarro Caballero
mnavarro@bankia.com

   

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