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From left to right: Bankia’s Digital Banking Director, Félix Uriarte; the CEO of Rastreator.com, Fernando Summers; and Bankia’s Agency Network Director, Manuel Ortega.

Business

After the signing of an agreement between both companies

Bankia will position its mortgages in the Rastreator.com comparison tool

The entity will manage all the requests through "Connect with Your Expert", the model of remote and personalized attention of Bankia.
 

Communication Bankia

By  Communication Bankia

Publish on 
16 April 2019 - 11:45

  • The agreement will provide Bankia with new high credit quality mortgage financing and access to new digital customers.
  • For Rastreator.com, this agreement means providing its customers with greater added value by increasing their offer to finance the purchase of a home.
  • Rastreator.com is the leading online comparison tool for products and services in the Spanish market, with more than 1.3 million users per month.

Bankia and Rastreator.com have reached an agreement to boost the mortgage financing of both companies. Through this agreement, Bankia products will be part of the mortgage advice service offered by Rastreator.com.

The agreement will provide Bankia with new high credit quality mortgage financing and access to new digital customers. This will give the bank a relevant presence in one of the leading portals in Spain and extend its mortgage offer not only to customers of Rastreator.com who are Bankia customers already, but especially to new, highly committed customers based on their initial product.

For Rastreator.com, this agreement means providing its customers with greater added value by increasing its offer to finance the purchase of a home with Bankia's Mortgage Without Fees, one of the most competitive and transparent loans on the market.

In addition, the agreement will improve customer experience, mainly by increasing agility in a digital environment.

Rastreator.com is the leading online comparison tool for products and services in the Spanish market, where it has been operating since 2009. In Spain it is used by more than 1.3 million users per month and is one of the main comparison tools for insurance, telephony, finance, cars, travel and energy.

The agreement was signed by Bankia’s Agency Network Director, Manuel Ortega; Bankia’s Digital Banking Director, Félix Uriarte; and the CEO of Rastreator.com, Fernando Summers.

All mortgage financing applications originating in Rastreator.com will be managed on "Contact Your Expert", Bankia’s remote and personalised customer service model.

The bank will contact the customer within 24 hours to negotiate the conditions and initiate the procedures for managing the mortgage from the “Contact Your Expert" service.

With more than 100 professionals, the Finance category at Rastreator.com offers two services free of charge to its customers: one for mortgage comparisons and another for personalised mortgage advice.

It also has a mortgage advising service. Within the same, Rastreator.com will position the Bankia mortgage offer, especially the No Fees Mortgage.

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Leticia Lucio Álvarez
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