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The president of Bankia, José Ignacio Goirigolzarri, during his inaugural speech at Forinvest in Valencia.

Business

At the inaugural speech of Forinvest in Valencia

Goirigolzarri: "Our goal is to turn Bankia into the preferred bank in Spain"

To achieve this, Bankia has "customer satisfaction, an excellent corporate governance, a permanent vocation of service to society and absolute respect for our principles and values".

Communication Bankia

By  Communication Bankia

Publish on 
05 March 2019 - 13:30

  • The president of Bankia highlighted, at the main financial forum of the country, the importance of customer satisfaction, the permanent vocation of service to society, excellent corporate governance and the "absolute respect for principles and values" required to achieve this goal
  • Goirigolzarri claimed that "we must be aware of and deal with" the reputation of banking and argued that "Bankia is possibly the best example of the recovery of the financial system"
  • "Valencia is our home, we were born here and here we have our headquarters since the beginning" he said.

The president of Bankia, José Ignacio Goirigolzarri, has assured that the objective of the financial institution is "to be the preferred bank in Spain" and that, to achieve this, Bankia has "customer satisfaction, an excellent corporate governance, a permanent vocation of service to society and absolute respect for our principles and values".

Goirigolzarri has inaugurated the twelfth edition of the Forinvest fair, which is being held today and tomorrow at the Valencia Fair, with a conference entitled 'Bankia against the challenges of the financial system'.

"In the main financial forum of our country", he pointed out that, strategically, the companies that overcome the challenges of the future will be those that "give a high quality response in virtual relations with their customers, promoting digital practices to protect data privacy” and that, at the same time, are capable of "accommodating their traditional distribution network so that it complements a multi-channel approach and is a source of competitive advantages".

The great challenges of the financial sector

The president of Bankia underlined in the course of his speech that "the two great challenges" of the Spanish economy in the medium and long term are the high level of unemployment and the level of public debt.

In addition, he pointed out that the financial industry faces three major challenges: reputation, profitability and the strategic challenge derived from the change of habits of its customers due to the emergence of new technologies.

With regard to reputation, Goirigolzarri stressed that "the financial system is key to the future of society" and has admitted that, in 2012, it was the main economic problem in Spain, but that it has carried out "a very significant restructuring and transformation process". "While it is true that the bailout received made it solvent and guaranteed the safety of the customers and the system, it was not a guarantee of its viability in the long term", he pointed out.

"The savings of the depositors were rescued, but the bank, employees and shareholders have undergone a profound restructuring process", he explained, assuring that "it has led it to a 40% decrease in offices and a similar decrease in workforce, about 80,000 people". In this regard, Goirigolzarri argued that "Bankia is possibly the best example of the recovery of the financial system".

The president of Bankia stressed that he has "always" considered reputation to be "highly important". "We must not only be aware of, but also deal with what society is asking of us because it is evident that society is very disappointed with the operation of the financial system during the crisis", he acknowledged.

On the opening day of Forinvest, Goirigolzarri stressed the importance of having "excellent corporate governance practices" and insisted that "the sustainability of a project lies in society finding it useful" and "wanting us to exist".

In addition, the president of Bankia has mentioned profitability as one of the great challenges faced by the financial industry. "Without adequate profitability, which must be higher than the capital cost, the bank will be unable to attract investors and, therefore, finance the economy", he warned, and mentioned negative interest rates as a cause of low profitability along with the continuous deleveraging of families and businesses.

Lastly, Goirigolzarri pointed out that banking faces a "very important" strategic challenge derived from the change in customers' habits and that "it is boosted by a technological revolution".

However, he stated that he sees this technological change "as a great opportunity" and not "as a great threat" along with the fact that there are new competitors due to the rise of new technologies. "Technology is a weapon that should allow us to improve service to our customers," he remarked.

Bankia Fintech by Innsomnia in Valencia

Goirigolzarri pointed out that Bankia's strategy regarding new competitors is "collaboration and alliance" and that, for this reason, it created Bankia Fintech by Innsomnia in La Marina de Valencia, with the aim of incubating and accelerating national and international startups. He explained that, in two and a half years, it has received more than 300 startup applications from which the entity has selected 47, with 60% of which it has signed a collaboration agreement.

The president of Bankia also stressed that Valencia is "a very important region" for the entity. "It's our home, we were born here as a bank, and here we have our headquarters since the beginning", he said, and highlighted its "great importance from a business perspective."

In this line, he acknowledged that the fact of having 1.6 million Valencian customers, more than 60,000 companies working with the entity in the Community of Valencia and having a 19% market share in the province of Valencia entails a "great responsibility".

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In a competitive process with more than 20 offers

Bankia sells an office on Serrano street for 59 million euros

The office is in an excellent location in the heart of the Salamanca district, a few meters from the Paseo de la Castellana.

Communication Bankia

By  Communication Bankia

Publish on 
06 May 2019 - 14:45

  • The operation has been closed with a price of €100,000/sqm, which represents the highest land-to-floor price achieved by a commercial property in Spain.
  • The bank, through its real estate partner Haya Real Estate, has followed a competitive process that lasted two months and in which it contacted major national and international funds and investors.
  • It has an area of 908 square meters and is divided into three floors. Its greatest appeal is the low supply in the área

Bankia, through its real estate partner, Haya Real Estate, has completed the sale of an office on Serrano street in Madrid for over 59 million euros.

The operation has been closed with a price of €100,000/sqm, the highest land-to-floor (in commercial space, not accounting for the basement) price achieved by a commercial property in Spain. The store, which currently houses a Bankia branch on the city's Golden Mile, has been sold to Prada, the Italian fashion group.

This asset is in an excellent location in the heart of the Salamanca district, a few meters from the Paseo de la Castellana and surrounded by the most exclusive shops in the city.

It has an area of 908 square meters, divided into three floors. Its main appeal is the lack of supply in the area and its facade of more than 15 meters to Serrano street, 7 metres high.

With the aim of maximising the price, the operation has followed a competitive process that has been developed over a period of two months and in which the main domestic and international funds and investors of the retail industry have taken part.

The sale process ended with a total of 20 offers, showing the interest of investors in prime locations.

Haya Real Estate

Haya is one of the leading Spanish companies in the management of financial and real estate assets, and the largest independent non-banking company in the management of developer credit and foreclosed real estate assets (RED and REO, respectively) in Spain. It manages assets representing its institutional financial customers for an amount of approximately 40 billion euros (data at 31 December 2018).

Haya's main range of services covers the entire value chain of loans and real estate assets. For REDs, these services include advising and underwriting of loans and guarantees, management and recovery of loans and conversion of developer loans into foreclosed real estate assets. For REOs, the services include acceptance, recovery and management of foreclosed real estate assets, as well as their sale or lease. Haya's integrated supply of real estate solutions also includes portfolio advising (selection, valuation and trading), advice on land development, management of leases, real estate advice, brokerage and securitisation.

Its main customers include Bankia, BBVA, Grupo Cajamar, ING, Liberbank and Sareb. Haya has 900 professionals with a sales network that works with more than 2,500 real estate intermediaries. The company has invested around 38 million euros in state-of-the-art technology, data analysis and programs aimed at streamlining processes.

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From left to right: Bankia's regional corporate manager in Murcia and Alicante, Olga García; and the chairman of AJE Región de Murcia, Ginés Ángel García.

Business

'Bankia Award for Young Entrepreneur of the Year. Heroes 2019 '

Bankia and AJE Región de Murcia open the deadline to search for the best entrepreneurs of the year in the region

These awards try to recognize the work and merits of Murcia businessmen who have stood out for their contribution to economic development in the Región de Murcia.
 

Communication Bankia

By  Communication Bankia

Publish on 
03 May 2019 - 09:15

  • Nominations are open until 28 May and the winner will be announced at the ceremony on 28 June at the Víctor Villegas Auditorium
  • The main awards will be the 'Young Entrepreneur of the Year Award' and the 'Best Start-up Award', and the main novelty will be an 'Honourable Mention to Institutional Support for Entrepreneurship'

The Association of Young Entrepreneurs of the Region of Murcia (AJE) is holding the 20th edition of the 'Bankia Young Entrepreneur of the Year Award. Heroes 2019' with Bankia's support to search for the best entrepreneurs in the Región de Murcia.

The deadline for nominations is 28 May for an award acknowledging the work and merits of entrepreneurs under the age of 40 who have excelled for their contribution to economic development and the creation of jobs and wealth in the Región de Murcia.

The agreement was signed at Bankia's headquarters in Murcia by the Bankia's regional corporate manager in Murcia and Alicante, Olga García; the chairman of AJE Región de Murcia, Ginés Ángel García, and the manager of AJE Región de Murcia, David Lopera. The signing was also attended by the commercial director of Bankia in Murcia and Alicante, Luis Antón; and the director of the Bankia Business Centre in Murcia, Javier León.

The 'Young Entrepreneur of the Year Award' and the 'Best Start-up Award' will be the main awards in this edition, which will also grant an 'Honourable Mention to Business Career' of a leading employer in the Región de Murcia and, as a novelty, an 'Honourable Mention to Institutional Support for Entrepreneurship'.

Bankia's regional corporate director in Murcia highlighted the bank's commitment to supporting young entrepreneurs in a fundamental region for Bankia and to acknowledging the work they do and the projects they undertake, in which we would like to accompany them".

For his part, the chairman of AJE Región de Murcia, said that "these awards recognise the work and effort of young people who, in pursuit of personal development, have dedicated their lives to creating a business project with a positive and outstanding impact on our society".

As key requirements, young entrepreneurs who wish to take part in this edition of the AJE Awards must have their company headquarters in the Región de Murcia or have been born in the region and their company, even if it is located elsewhere, must have a strong connection with the regional business fabric or a relevant impact on it.

Candidates must also be the owners, founding partners or instrumental parties to the company's success and be senior managers. All candidate companies must have been created before 1 January 2018 and, in the case of startups, after 1 January 2016.

The terms and conditions of the awards and the application form are available at www.premioaje.es. The Board of Directors of AJE Región de Murcia will choose the finalists who will be eligible for the main awards on 7 June.

The three candidates will have the opportunity to present their project directly to a jury made up of important figures from the economic and business world. The winner will be announced at the ceremony to be held on 28 June at the Víctor Villegas Auditorium and Congress Centre in Murcia.

The finalists will enter the final stage of the National Young Entrepreneur Award of the Spanish Confederation of Young Entrepreneurs Associations (CEAJE), of which AJE Región de Murcia is a member.

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From left to right: the chairman of the Association of Young Entrepreneurs of Granada, José Antonio Martínez Amat, and Bankia's Corporate Regional Manager in Andalusia, Joaquín Holgado.

Business

Bankia sponsors the 'AJE Granada 2019 Awards' for young entrepreneurs taking place today in Granada

The corporate director of the Bankia Territorial in Andalusia, Joaquín Holgado, and the president of the Association of Young Entrepreneurs of Granada, José Antonio Martínez, have signed a collaboration agreement.

Communication Bankia

By  Communication Bankia

Publish on 
24 April 2019 - 12:45

  • The award ceremony, entitled 'Explore the Red Planet', will take place at the offices of the Confederation of Employers of Granada.
  • The agreement signed by both entities also includes the event 'Fuckup Nights', a global meeting that talks about failure in business

Bankia and the Association of Young Entrepreneurs (AJE) of Granada have signed a collaboration agreement whereby the entity will sponsor the 'AJE Granada 2019 Awards' for young entrepreneurs in the province, which will take place at the headquarters of the Confederation of Employers of Granada.

The support for these awards is one of the two fundamental lines of an agreement signed by Bankia's corporate regional manager in Andalucía, Joaquín Holgado, and the chairman of the Association of Young Entrepreneurs of Granada, José Antonio Martínez Amat, and also includes the 'Fuckup Nights' event, a global meeting to talk about failure in business.

The purpose of the 'AJE Granada 2019 Awards', with the motto 'Explore the Red Planet', is to reward young Andalusian businessmen who stand out for their ingenuity, innovation, passion and entrepreneurial roots and who are committed to job and wealth creation in the province.

The chairman of AJE Andalucía, Melesio Peña; the chairman of the Association of Young Entrepreneurs of Granada, José Antonio Martínez Amat, and Bankia's Regional Corporate Director in Andalucía, Francisco Javier Muñoz will participate in the event.

In addition, the agreement signed between Bankia and AJE Granada also includes an internationally recognised event, 'Fuckup Nights', a global movement born in Mexico in 2012 to share stories of business failure.

This event will have three editions: the first was held in April and was given by a Spanish businessman, writer, lecturer and trader, Josef Ajram, about his failure; and two more editions will take place in June and October.

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Business

Committed to innovative payment solutions for companies

Bankia launches Waiap to lead digital payments in stores in Spain

Among the new functionalities that will be available to businesses that use this application, are the graphics on sales evolution or know what means of payment are the most used by customers.

Communication Bankia

By  Communication Bankia

Publish on 
07 May 2019 - 11:00

  • Waiap is a PSP ("payment service provider") aimed at businesses of any size, which focuses on achieving the best user experience ("frictionless payment") and helps them to sell more
  • It has become the payment platform for e-commerce with the highest number of payment methods in the national market
  • For the development of this platform, Bankia has reached a strategic agreement with Sipay, a leading technology company with over twenty-five years of experience developing payment solutions

Bankia, in collaboration with Sipay, has developed Waiap, its new payment platform, targeted at digital businesses of any size and aimed at improving user experience and helping businesses to sell more.

Waiap is a Payment Service Provider (PSP), fully compliant with the PSD2 regulation, which will allow businesses to offer their customers all means of payment available in the market in a simple and integrated manner.

Moreover, this new platform will integrate new means of payment and formats as they are released, such as e-wallets or social media, among others, maintaining the goal of creating commerce solutions and adapting to the trends and payment habits of consumers.

Waiap is aimed at optimising invisible payment or frictionless payment in stores, in order to improve customer experience. It also has other tools such as simplified payment formats and fraud management.

One of the new features offered by Waiap is a new management tool that displays business information in a simple manner, including graphics on the evolution of sales, returns and the payment methods used. It can also be used to manage collections in a simple and unified manner.

As a result, it is possible to see the favourite payment method of customers, percentage of sales corresponding to on-line sales or income within a date range.

According to Bankia's Digital Banking director, Félix Uriarte, "with Waiap we are taking a very important step in our digital transformation process of the services we provide to customers, just as they want from us".

For his part, the CEO and founder of Sipay, José Luis Nevado, said that "the strategic agreement carried out with Bankia allows us to make our technology available to new solutions and services whose main focus is to improve the user experience and bet on the invisibility of the payment process, fundamental pillars in our vision of the future of this industry".

With this new service with high added value for the customer, Bankia reinforces its strategy of becoming a leader in payment methods. Thus, Bankia's market share in POS terminal turnover was 12.3% at the end of 2018, while turnover increased by 15.2% last year.

For more information.

Sipay

A leading technology company specialising in the development of innovative and secure payment solutions based on the experience of both end consumers and retailers, with more than 25 years of experience in payment methods.

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