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Results 4Q 2019

Results

27 January 2020

Bankia posts attributable profit of 541 million euros in 2019 following its best commercial year in its history

  • José Ignacio Goirigolzarri: “On the sales side, 2019 has been the best year since Bankia was established, and we have continued to top the solvency rankings among the largest Spanish banks, with capital also comfortably exceeding the regulatory requirements”
  • José Sevilla: “Over the last year, we have made great progress in fulfilling our 2018-2020 Strategic Plan, both in terms of turnover and the quality of our balance sheet”
  • After increasing the CET 1 Fully Loaded ratio to 13.02%, the Board of Directors will propose distributing 355 million euros in dividends, equating to 11.576 euro-cents per share – the same amount as in the previous year
  • The bank continues to make headway reimbursing the state aid and will have repaid over 3.3 billion euros to taxpayers following the dividend pay-out
  • The core result (i.e. that of the banking arm only) is up 3.5% year-on-year to 1.287 billion euros after stabilising revenues and cutting expenses by more than planned
  • Bankia saw out 2019 as the market leader for new net mutual fund inflows (1.543 billion euros), now managing and distributing 22.3 billion euros and boasting around a million unitholders after attracting 100,000 new ones over the year
  • Customer satisfaction hit a new high, with a score of 90.3 points, and the bank has the best customer service quality among the largest banks
  • Upwards of 53% of customers are digital and 36% of total sales have been through digital channels – above the target set in the Strategic Plan
  • The total stock of performing loans rose 0.2% over the year to 106.7 billion euros, thanks to the increase in new consumer and company loans
  • The volume of non-performing assets (non-performing exposures and foreclosed assets) has been cut by 8.4 billion euros in just two years, reducing the NPA ratio to 3.3%, which is very close to the target of 3% forecasted for the end of 2020

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  • Infographic Results 4Q 2019 Bankia
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  • Bankia's chairman, José Ignacio Goirigolzarri, and Bankia's CEO, José Sevilla.
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  • Bankia's chairman, José Ignacio Goirigolzarri, and Bankia's CEO, José Sevilla.
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  • Bankia's chairman, José Ignacio Goirigolzarri; and Bankia's CEO, José Sevilla; ; and General Director of Communication and External Relations Bankia's, Amalia Blanco.
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  • Bankia's chairman, José Ignacio Goirigolzarri.
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  • Bankia's chairman, José Ignacio Goirigolzarri.
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  • Bankia's chairman, José Ignacio Goirigolzarri.
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  • Bankia's CEO, José Sevilla.
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  • Bankia's CEO, José Sevilla.
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