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Withdraw money from a ATM without a card

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Not only can you withdraw money from a Bankia ATM without a card, you can also send money to anyone

As a customer, you have probably found yourself in a situation where you needed to withdraw money immediately but did not have your card on you. At Bankia we care about our customers and you can withdraw money from the ATM without having to carry your credit or debit card. In addition, you can send money to whoever you want so that they can withdraw it instantly at Bankia ATMs. How?

1. Where can I get the money from?

  • With your mobile phone using the Bankia App
  • From your computer through Bankia Online
  • Calling Bankia's phone number 91 602 46 80, where they will give you the reference number to withdraw money from the ATM

2. How do I get my access codes?

If you do not have your Bankia Online codes, you can request them at this link.

3. By phone

The procedure is simple: just download the Bankia app on your mobile phone and sign in; after entering your username and password, press the 'Transfers and Services' section under the three horizontal bars of the menu. Then choose 'Withdraw money without a card'.

Bankia Online

Now, just enter the amount you wish to withdraw from the ATM, between 20 euros and 300 euros for each reference requested.

Afterwards, enter the mobile phone number of the person you want to send the money to. If it is yourself, enter your personal mobile phone number.

Once this is done and after entering your Bankia Online codes, we will send you an SMS with a reference number, valid for 36 hours, to be used at Bankia ATMs to withdraw the cash.

You can review this operation in the following video.

4. From your computer

As with mobile, the process is simple. You must access Bankia Online and enter your credentials in the 'Customer access' section.

Once logged in, in the top bar, press on 'Transfers and Services' and then 'Other services'. Select the option 'Cash withdrawal without a card'.

Then follow the same steps as with mobile phone; the cash limits and the time for withdrawal (36 hours) are the same.

This service offered by Bankia is free of charge.

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