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People

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Motivation

Motivation to provide an excellent service.


Development

Development for the success of business strategy.


Commitment

Commitment to contribute to the return of aid.

Commitment to the values

Bankia's professionals know and feel identified with the bank's values, as can be gathered from the results of the first Study of Professional Climate in Bankia.

BANKIA'S PEOPLE is the foundation of the bank and its core asset.

Management style

Professionalism, integrity, commitment, closeness and focus on achievement are the bedrock values of the Bankia management style.

Development

Identifying, developing and managing the potential of the bank's professionals are the goals of the Bankia Talent Model.

Training

Facilitating access by Bankia employees to high-quality training is a pivotal factor for their personal development.

Health and safety

The Bankia's POR goes beyond complying with the applicable legal requirements and forms part of the commitments made voluntarily in its Code of Ethics and Conduct.

Dual Training Programmes in Bankia

Project pioneer that puts to value vocational training to transform the educational system to promote youth employment.

PRESS RELEASES

Second Edition of Mentoring Programme

The project, in which more than 60 Bankia professionals participated, to promote cultural change by fostering a global vision, cross-organizational collaboration and networking.

Bankia receives award for customer closeness from EMO Insights

Bankia has been distinguished with the ‘Award for Best Performance on the EMO Index' during the last two years, thanks to its closeness to customers and to the inclusion of emotions and intangibles in its dealings with customers.

Bankia and Montemadrid Foundation donate one million euros to 78 welfare projects

This Wednesday, Bankia and the Montemadrid Foundation handed out a million euros to a total of 78 welfare organisations in the Autonomous Community of Madrid and Castile-La Mancha through their "Fourth Social Action Funding Round". Upwards of 70,000 especially vulnerable people are set to directly benefit from the projects.

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Professionals

16,493

Contract

100%

open-ended contract

Average age

45.08

Average length (years)

19.19

Professionals

Average age of Bankia's employees

The involvement of Bankia's professionals in the bank's social action is vital

CONTACT

People management

Juan Chozas Pedrero
CORPORATE DIRECTOR OF PEOPLE

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