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Corporate integrity and anti-corruption

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Bankia rejects any form of corruption and prohibits any action of this nature.

For the Bankia Group’s culture, compliance with the law is an inexcusable priority, which implies the obligation, without exceptions, to comply with legislation and internal policies and regulations.

For this reason, the entity has corporate policies and standards for the prevention of the commission of criminal activities in the performance of its activity, in particular money laundering and financing of terrorism, as well as market abuse.

Bankia rejects any conduct, practice or form of corruption and expressly prohibits any action of this nature. This position is included in the entity’s Code of Ethics and Conduct.

The Bankia Code of Ethics and Conduct also includes procedures and controls to ensure compliance with international standards on the integrity of markets.

In this regard, the bank has established policies that prevent manipulation of markets and the use of insider information, which foster free competition and transparency. It has also developed policies to prevent the commission of crimes involving corruption. Bankia has different control mechanisms and has specific training plans for the Group’s executives and professionals.

In addition, there are specific anti-corruption recommendations on supplier contracting, incentives and credit risk.

As a broad concept, Bankia’s anti-corruption criteria are set out in the entity’s Corporate Governance System, whose regulatory instruments (Bylaws and Regulations, Policies, Powers and Delegations, Circulars, etc.) regulate the Corporate Governance and operation of the bank.

In anti-corruption matters, special importance is given to the Customer Defence Rules, the Internal Rules of Conduct and the Rules of the Confidential Whistleblower Channel. This channel allows any of the entity’s professionals or supplier to report any possible non-compliance in terms of corruption that they may become aware of. Complaints are processed anonymously or confidentially, at the discretion of the complainant, while preserving their identity.

To promote good banking practices

One of Bankia’s fundamental objectives is to promote good banking practices. Therefore, it establishes prohibitions or restrictions on financing in different areas, including illegal activities such as money laundering, terrorism, tax evasion, fraud or corruption.

As an entity adhered to the 10 Global Compact Principles since 2013, Bankia shares, supports and applies anti-corruption principles throughout its activity. These principles are the essential values that are based on various United Nations declarations on human rights, labour standards, the environment and anti-corruption and have universal consensus. On an annual basis, the entity provides to the Global Compact a progress report on the implementation of policies and initiatives in this area.

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