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  2. Responsible Management
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  4. Eco-efficiency


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In 2017, Bankia invested 8.94 million euros in environmental and ecoefficiency projects


As part of its pledge to manage resources sustainably, Bankia carries out energy efficiency projects and initiatives. This commitment is reflected in the bank’s goal to optimise its energy consumption, slashing it by 19% by 2019.

Initiatives include

  • Cutting electricity consumption by installing remote management systems at 121 branches and the Valencia head office. This measure is expected to save 1.3 GWh per annum. Upwards of 621 air conditioning units have also been replaced with more efficient models, resulting in estimated annual savings of over 1.7 GWh.
  • As part of its drive to become increasingly efficient, the bank has carried out an ambitious end-to-end audit to determine what its work centres consume and what savings can be made. The audit covered over 1,200 branches and buildings. The results obtained were used to devise new savings measures, looking at the economic, energy and environmental benefits thereof.
    These measures include, for example, the implementation of a specific heat recovery system in cold groups that provides hot water to heating boilers in the Las Rozas building. This measure will mean a reduction in energy consumption of around 700 megawatts / year and will prevent the emission of some 28,000 kg of CO2.
  • In the area of ​​sustainable mobility, Bankia has renegotiated the contracting conditions for executive renting vehicles, so that the new vehicles that are incorporated into the park are hybrids with low CO2 emissions. It also has 2 large buildings equipped with bicycle parking and one with systems for recharging electric vehicles.
    In addition, Bankia continues to work on extending new technologies to jobs, so that professionals can communicate through video calls and online presentations without having to travel. During 2017, audio and videoconference services received 6.62 requests and 112,152 participants.


Bankia focuses especially on slashing the consumption of paper and printer cartridges. It has therefore launched a project to monitor in real time the amount of cartridges and paper consumed by practically all the bank’s printers. Measures are also in place to optimise the number of printers in use according to needs and to use duplex printing where possible.


Rational and sustainable water use in its buildings and branches is one of the objectives of Bankia’s drive to continuously improve its environmental performance.

Initiatives include:

  • As part of the work to refurbish and make better use of space in the P. Castellana, 189 buildings, the plumbing is being modified to boost efficiency. At the end of the project, Bankia Tower will be a more sustainable building in terms of water consumption, with new taps saving over 75%.

  • In the building of Las Rozas, the other large water consumption center of Bankia, the garden areas have been remodeled eliminating sprinkler irrigation and replacing plants with high water demand for xerophytic vegetation, while it has been installed a rain sensor for irrigation optimization.
    However, 14.2% of the saving achieved in the last two years primarily derived from the entire workforce’s commitment to use water sparingly. Specific campaigns were also run to raise awareness of the need for staff to save water.


Bankia understands that the best waste is waste that is not produced, and therefore it tries wherever feasible, to extend the life of materials, donating them for reuse which also has a social benefit:

  • 310 items of IT and electronic equipment and furniture were donated for reuse by educational centres and charities, since 2013.
  • Project to recycle writing materials, offering staff and their families the chance to recycle their unwanted pens and pencils, etc. All materials collected are sent to Terracycle for recycling. This gives the plastic and metal components in writing materials a second life by reintroducing them into the economy as another raw material for manufacturing street furniture for instance.

12%Reduction of the total waste generated

99.9% of waste paper, printer cartridges and packaging and non-reusable IT equipment were recycled in 2017 (over 1,000 tonnes)

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