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Ibex 35

Bankia is a financial institution that is listed on the Madrid stock exchange and is a constituent of the Ibex 35 benchmark index.

4th largest entity in the financial sector

Bankia is the fourth largest entity in the Spanish financial sector and has 8.1 million customers.

Leader in 6 regions

It is the market leader in six of Spain’s regions, which together account for 38% of GDP: Madrid, Valencian Community, Balearic Islands, Region of Murcia, La Rioja and Canary Islands.

 

Multichannel

It has a universal banking business model based on multi-channel distribution, it operates throughout Spain and its activity is focused on retail and corporate business.

Mission, Vision and Values

Bankia’s mission, vision and values are the pillars of its culture and define its way of doing things and relating to its environment.

Organisation

José Ignacio Goirigolzarri Tellaeche
Executive Chairman

José Sevilla Álvarez
Chief Executive Officer 

Antonio Ortega Parra
Executive Director and General Manager of People, Resources and Technology

Joaquín Ayuso García 
Lead Independent Director 

Francisco Javier Campo García 
Independent Director 

Eva Castillo Sanz 
Independent Director

Jorge Cosmen Menéndez-Castañedo 
Independent Director

Carlos Egea Krauel
Executive Director

Jose Luis Feito Higueruela 
Independent Director

Fernando Fernández Menéndez de Andés 
Independent Director

Antonio Greño Hidalgo
Independent Director

Amalia Blanco Lucas 
Deputy General Director of Communication and External Relations

Miguel Crespo Rodríguez
General Secretary and Deputy General Director of the General Secretariat

Fernando Sobrini Aburto 
Deputy General Director of Retail Banking

Gonzalo Alcubilla Povedano 
Deputy General Director of Business Banking

Joaquín Cánovas Páez
Deputy General Director for Investees and Associated Undertakings

Key figures

Net attributable profit

515 million euros

Phase-in CET1 ratio

14.01%

Fully loaded CET1 ratio

12.41%

Social investment

19.33million euros 

Independent directors 

63.6% 

Customer satisfaction index

88.2%

Average payment  period to suppliers

9.95days 

Electricity from renewable sources

100%

Shareholder structure

Dividends

Business

Customer centricity, segmentation and multichannel distribution are the three features that characterise Bankia’s business model. They are the three keys to delivering a service that steadily improves in quality and adjusts to demand.

Bankia´s areas of influence

Multichannel commercial network

Retail banking 

2,223

Company Banking

67 

Private Banking

13

Multichannel customers 

2,297,945

Mobile branches 

11

ATM´s 

5,869

"Connect with your expert" customers

604,000

Oficina mobile users 

1,824,290

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