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Ibex 35

Bankia is a financial institution that is listed on the Madrid stock exchange and is a constituent of the Ibex 35 benchmark index.

4th largest entity in the financial sector

Bankia is the fourth largest entity in the Spanish financial sector and has 8.1 million customers.

Leader in 6 regions

It is the market leader in six of Spain’s regions, which together account for 38% of GDP: Madrid, Valencian Community, Balearic Islands, Region of Murcia, La Rioja and Canary Islands.



It has a universal banking business model based on multi-channel distribution, it operates throughout Spain and its activity is focused on retail and corporate business.

Mission, Vision and Values

Bankia’s mission, vision and values are the pillars of its culture and define its way of doing things and relating to its environment.


José Ignacio Goirigolzarri Tellaeche
Executive Chairman

José Sevilla Álvarez
Chief Executive Officer 

Antonio Ortega Parra
Executive Director and General Manager of People, Resources and Technology

Carlos Egea Krauel
Executive Director

Joaquín Ayuso García 
Lead Independent Director 

Francisco Javier Campo García 
Independent Director 

Eva Castillo Sanz 
Independent Director

Jorge Cosmen Menéndez-Castañedo 
Independent Director

Jose Luis Feito Higueruela 
Independent Director

Fernando Fernández Menéndez de Andés 
Independent Director

Laura González Molero
Independent Director

Antonio Greño Hidalgo
Independent Director

Miguel Crespo Rodríguez
General Secretary and Deputy General Director
of the General Secretariat

David López

David López Puig
Deputy General Director of People and Culture

Carlos Torres

Carlos Torres García 
Deputy General Director of Transformation
and Digital Strategy

Eugenio Solla

Eugenio Solla Tomé 
Deputy General Director of Retail Banking

Fernando Sobrini Aburto 
Deputy General Director of Investees
and Asset Management

Amalia Blanco Lucas 
Deputy General Director of Communication
and External Relations

Gonzalo Alcubilla Povedano 
Deputy General Director of Business Banking

Leopoldo Alvear

Leopoldo Alvear Trenor 
Deputy General Director of Financial Management

Manuel Galarza

Manuel Galarza Pont 
Deputy General Director of Credit Risks

Key figures

Attributable profit

703 million euros

Phase-in CET1 ratio


Fully loaded CET1 ratio


Social investment

19.33million euros 

Independent directors 


Customer satisfaction index


Average payment  period to suppliers


Electricity from renewable sources


Shareholder structure

*Updated on 12/31/2018

** Updated on 12/31/2018



Customer centricity, segmentation and multichannel distribution are the three features that characterise Bankia’s business model. They are the three keys to delivering a service that steadily improves in quality and adjusts to demand.

Bankia´s areas of influence

Multichannel commercial network

Retail banking 


Company Banking


Private Banking


Multichannel customers 


Mobile branches 




"Connect with your expert" customers


Oficina mobile users 


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