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Contact

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How to contact with us

Telephone

If you have any queries or suggestions, call any of this telephones

  • 900 10 30 50
  • 91 602 46 80
  • + 34 91 602 46 80 (if you are calling from outside Spain)

E-mail

You can also contact via email to consultas@bankia.com, explaining your query that will be answered as soon as possible.

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@HolaBankia

Through our Twitter account, @HolaBankia, customer service channel, you can answer your questions from Monday to Friday from 9 a.m. to 7 p.m.

Shareholders and Investors

Oficina del Accionista

Shareholder's Office

  • Shareholder service hours: Monday through Friday, from 8:00 a.m. to 10:00 p.m.
    +34 91 602 46 75
    accionista@bankia.com
    Relations with Investors and Analystsir@bankia.com 

FAQS

Shareholders

Relationship Management
with Investors and Rating

  • Iñigo Velazquez Iñigo Velázquez
    DIRECTOR OF INVESTOR RELATIONS AND RATING

Investor Relations Direction

Emilio Vera
Emilio Vera
DIRECTOR OF INVESTOR RELATIONS
 

  • Óscar Martínez
    Óscar Martínez

     
  • Marta González
    Marta González

     
  • María Gracia Moreno
    María Gracia Moreno

     

Rating Direction

  • Juan Manuel Ureña
    Juan Manuel Ureña 
    RATING DIRECTOR
     
  • Katrina Bensadon
    Katrina Bensadon

     
  • Javier Álvaro
    Javier Álvaro
     

CONTACT THE INVESTOR RELATIONS TEAM AT:
ir@bankia.com
+34 91 4239420

Communication

External
Communication Direction

Media Relationship

Guillermo Fernández Martín
DIRECTOR OF MEDIA RELATIONSHIP
gfernandezm@bankia.com
 

Digital Communication

Amalia Blanco Lucas
GENERAL DIRECTOR OF COMMUNICATION AND EXTERNAL RELATIONS
amaliablanco@bankia.com

RESPONSIBLE MANAGEMENT

Reputation and Corporate Social Responsibility Direction

David Menéndez Carbajosa
RESPONSIBLE MANAGEMENT DIRECTOR
dmenendez@bankia.com

Isabel Moreno Ortega
'ACCIÓN SOCIAL' DIRECTOR
imorenoo@bankia.com

María José Gálvez
SUSTAINABILITY DIRECTOR

PEOPLE

People Direction

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