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Strategic Plan 2018-2020

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Bankia Strategic Plan
2018-2020

BANKIA 2018-2020

What do we aspire to achieve?

We want to be the best bank in Spain

Our goal is to be the best bank in Spain in terms of efficiency, solvency and profitability, to ensure the sustainability of the Bankia project and to create value for our shareholders. This will allow us to improve our results and achieve, in 2020, a profit of 1,300 million euros, a cash dividend payout of 45%-50% and the return of capital above 12% CET1 FL.

Distribution to our shareholders

>2,500 million euros Payment of dividends and return of surplus capital

STRATEGIC PILLARS


Satisfied customers

Efficiency in processes
Improvement in customer experience


Committed teams

Diversity
Values and management style
Commitment


Recognition from society

Education
Environment
Digitisation

LINES OF ACTION – OBJECTIVES 2020

RELATED INFORMATION

Bankia plans to distribute more than €2,500 million to its shareholders in the next three years, more than twice the figure for the last four years

The Bank is projecting profits of more than €1,300 million for the last year of the plan, some 62% higher than in 2017, and expects to raise its return on equity (ROE) to 10.8%, once adjusted to a capital level of 12%.

Strategic Plan Presentation

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Webcast for analysts and investors

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Strategic Plan Press Kit

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